The Solvang Bakery Shipping Policy

UPS DELIVERIES

Delivery Guarantee

We guarantee delivery only to the address you provide via the shipping method you select.  Shipments that you re-direct and shipments to incorrect or incomplete addresses cannot be guaranteed to deliver on time.  We highly recommend that you have your order arrive several days prior to your event.   If you need your order delivered on a specific date, please select UPS Next Day Air service.  Orders not shipped via UPS Next Day Air may arrive earlier than planned, and may spoil a surprise!

CHRISTMAS SHIPPING UPDATE: 

For delivery by Christmas, orders placed by Thursday, December 20 at noon PST will arrive by Christmas if UPS 2nd Air or faster shipping options are selected. UPS Ground will still work for southern California destinations through noon on December 20.   If ordering gingerbread houses, please call us at (805) 218-2066 for shipping options.

Delivery in Southern California

All of our products are shipped from the Santa Ynez Valley in California.  For delivery within Santa Barbara County, UPS will override 2nd Day Air options and typically deliver your product by ground transportation the next business day.  Again, the only way to guarantee delivery on a specific date is to select UPS Next Day Air.  Please bear this in mind when selecting your shipping option.

Please note that in some cases, depending on the products ordered and the shipping address, we may opt to ship via USPS in lieu of UPS Ground.  We will do this only in an effort to ensure freshness and quality for our products when they arrive at their destination.

 

International Shipping

The Solvang Bakery website (www.SolvangBakery.com) only processes orders shipped within the United States.  For international shipping (including Canada), please contact us directly at (805) 688-4939.  We’ll be happy to assist you directly with your international shipping requirements.

 

UPS Ground Map

Please reference the map below for estimated business days in transit for shipping from The Solvang Bakery.

shipping-ups-ground-map for The Solvang Bakery

 

HAND-DELIVERY

The Solvang Bakery can provide hand-delivery in California from as far north as San Luis Obispo, and as far south as Los Angeles.  Please see the chart below for pricing.  If you live outside those boundaries and still wish us to hand-deliver your order, please contact us directly at (805) 688-4939 for a quote.  We will do our best to meet your timing requirements, however, if you require that your order be delivered within a specific two-hour window, we will add an additional $15 rush fee to ensure that it arrives within that window.

shipping-policy for The Solvang Bakery

Please verify that the recipient of your delicious order can accept deliveries containing food products.  We cannot ensure timely delivery if our sweets cannot be accepted at the other end!

 

Re-Delivery Fees

If a delivery attempt has been made, but is unsuccessful due to an incorrect address or unavailable recipient, we will need to arrange for a re-delivery.  We will contact you to schedule a re-delivery, and you will be charged for an additional delivery per the above pricing information.  Due to the nature of our products (freshness is paramount!) cupcakes and other non-short-bread cookie items that are not delivered within the 12-hour period following the initial delivery attempt, will be re-made at cost, requiring a 50% product fee in addition to the re-delivery charge.